Responsibility Heads Key Responsibilities/KRAs

Planning - Prepare monthly installation plans for handover of sites in coordination with sales, logistic & CX teams.

Prepare daily planning for day to day operations in coordination with sales, CX, logistic, customer, technician and outsourced team for loading as well as unloading of

System & Processes - Follow defined SOPs for each process and upgrade them to make them user friendly and as per business requirements

Ensure execution of activities lies within scope of Installation defined by TAT guidelines

Manpower Development - Plan and develop the skills in ground team which are inhouse as well as outsourced, e.g. Technician cum supervisor, as per roles and responsibility required by the team

Build and maintain high morale and motivation in ground team member through better communication by periodical formal and informal meetings





Report Preparation - Prepare post material dispatch report on timely basis and subsequently update service issue of concerned territory areas.

Maintain daily update in installation register and submit progress report with the management
Ensure proper verification & submission of outsourced team bills to accounts

Installation - Ensure timely follow up for materials with CX and Installation head in order to adhere to commitment of service issue resolution

Provide daily updates regarding installation and service issues status of concerned areas to installation head and complete information to Installation head in case of FIR
Team Development of the Loading and Unloading team with the area of work and policies

Qualification B.Tech

📌 Area Service Engineer (Faridabad)
🏢 Asahi India Glass Limited (AIS)
📍 Faridabad