Role Overview
This role will support the CHRO and business leaders in driving key HR priorities across Zapcom’s India and global teams. The role requires a hands-on HR professional who can manage day-to-day HR execution while also contributing to people initiatives such as talent acquisition, employee engagement, performance management, HR operations, and compliance.
The ideal candidate should be comfortable working in a growing technology services environment, partnering with business teams, improving HR processes, and ensuring a consistent employee experience across locations.

Department: Human Resources
Location: Hyderabad / Bangalore
Reports To CHRO
Employment Type: Full time
Experience: 8 + years in HR, preferably in IT services / technology / GCC / MNC environment
Education: MBA in HR / OB or equivalent postgraduate qualification preferred
Key Responsibilities
Talent Acquisition & Workforce Support
Support hiring across engineering, product, sales, and corporate functions in partnership with the recruitment team and business leaders.




Assist in workforce planning based on approved business requirements and hiring priorities.
Coordinate with hiring managers to ensure role clarity, timely interviews, feedback closure, and offer management.
Contribute to employer branding initiatives and candidate experience improvements.
Support senior-level hiring in coordination with the CHRO and leadership team.
HR Business Partnering
Partner with business managers to understand team-level people priorities and provide HR support.
Support employee connect initiatives, manager discussions, and people-related interventions.
Assist in organization structure updates, role clarity, and internal movement discussions.
Provide inputs on retention, team morale, and employee concerns.
Performance & Rewards
Support the annual performance appraisal process, including timelines, communication, data tracking, and manager follow-ups.
Assist in merit increase, promotion, and performance cali

📌 HR Leader (Hyderabad)
🏢 ZapCom Group
📍 Hyderabad