Key Activities:
Sales
Maintain and increase JC market share with key end users & OEM customers within specified regions.
Market penetration skills and bring about disruptive growth.
Lead, guide, evaluate, and develop a team to ensure that the local business unit achieves its business objectives and complies with all relevant regulations and laws.
Effectively manage relationships with internal and external customers and all other stakeholders.
Develop a solid customer service culture.
Visit to end user regularly to maintain relations.
Maximize the business through Channel partner network and grow the business.
Develop and implement technical sales strategies to achieve sales targets.
Identify new business opportunities and expand existing customer relationships.
Conduct market research to stay updated on industry trends, competitor offerings, and customer needs.
Provide technical guidance and expertise to the sales team and customers during the sales cycle.
Conduct market research to stay updated on industry trends, competitor offerings, and customer needs.
Establish annual,



quarterly, sales plans while actively participate on budgeting and forecasting process.
Responsible to develop strong relationships with end-user as well as First Fit OEM accounts covering commercial OEMs.
Work closely with KAMs responsible for Global OEM accounts within the region to ensure engagement and collaboration to drive the business strategies to deliver targeted growth.
Service
Manage service contracts
Develop a strong customer service culture.
Provide strong technical and service support to all customers.
Manage the Field Service Engineers to provide support to the end user.
Liaise with various technical departments in order to provide engineered solutions to the end users.
Support localization efforts and collaborate actively with Service Operations to deploy the necessary strategies and gain market share.
Manage customer expectations, ensure timely delivery of services/products, and

📌 Sales Manager (Chennai)
🏢 John Crane
📍 Chennai