About the Company

Kapture CX is an AI-powered, enterprise-grade Customer Experience platform that helps businesses automate customer support across chat, voice, email, social media, and more. Trusted by leading global brands, we leverage AI to deliver seamless customer experiences at scale.

About the Role

We are looking for someone with 1–4 years of experience in Technology Consulting or Management Consulting to bridge business needs with technology solutions. In this customer-facing role, you will work closely with enterprise clients to understand their technology landscape, recommend scalable solution architectures, and drive successful implementations of Kapture CX.

Responsibilities

Understand customer business processes and existing technology ecosystems to recommend optimal solution designs.
Collaborate with Sales, Product, Engineering, and Customer Success teams to deliver tailored enterprise solutions.
Participate in client discovery workshops, requirement gathering, and solution design discussions.




Build high-level solution architectures and integration approaches for enterprise customers.
Present technical solutions, product capabilities, and implementation strategies to business and technical stakeholders.
Work with customers to ensure seamless integration with CRMs, ERPs, ticketing systems, and third-party applications.
Drive stakeholder engagement throughout the implementation lifecycle and ensure successful project outcomes.
Translate complex technical concepts into business-friendly recommendations.
Support Proof of Concepts (POCs), product demonstrations, and technical discussions during the sales cycle.
Stay updated on emerging technologies, AI-driven CX trends, APIs, and enterprise integration best practices.

Qualifications

Experience 1–4 years of experience in Technology Consulting (preferred) or Management Consulting.
Experience working with enterprise customers and cross-functional teams.
Exposure to SaaS products or enterprise software im

📌 GTM Consultant (Bengaluru)
🏢 Kapture CX
📍 Bengaluru