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This role is responsible for achieving the collections target in the assigned
area while ensuring that SOPs and legal norms are followed as per process and
organizational policy
Core Responsibilities:
o Ensure to manage assigned portfolio to achieve expected resolution
o Ensure trail/feedback needs to be update in system and report to respective
stakeholders
o Ensure NPA reversals and Write off recoveries should be resolve through
personal visits
o Ensure timely initiation and execution of legal tool: Warrants execution
under Section -138/ Section -25, Timely execution Sarfaesi.
o Ensure coordination with Legal team/Lawyers for timely filing of Sec 14 and
obtaining DM orders & Enforcement of agents for timely and smooth possessions..
o Ensure customer satisfaction through quick resolution of customer issues
and complaints and by personal visits on assigned customer; Applicant / Co
applicant and Collateral Properties.




o Ensure proper visit allocation needs to be done on prioritisation basis
value , demography and payment pattern
o Drive resolution through personal visits to achieve set target.
o Ensure trail/feedback should be manage in M Collect and Delinquency file
should be monitor on regular basis.
o Ensure Collection and deposition of customer’s payment in respective
accounts within timeline.
o Ensure customer satisfaction by ensuring quick resolution of customer
issues within specified TAT
o Collaborate with X team members and other functions.
o Ensure compliance to all Audit / NHB /IRB regulations as well as policies
and procedures of the company

Education: Graduate Desired Experience: Minimum 2 to 4 years in the field.

📌 Collection Manager (Hyderabad)
🏢 Tata Capital
📍 Hyderabad