We are seeking a detail-oriented Business Analyst to join our team in Pune. The ideal candidate will act as a bridge between business stakeholders and technology teams, ensuring smooth operations and successful delivery of partner solutions. This role involves requirements analysis, issue management, data maintenance, technical support, and partner engagement to drive high levels of customer satisfaction and business success.
Role: Business Analyst
Location: Pune
Experience: Between 4 to 8 Years
Job Type: Full Time Employment
What You'll Do:
Effectively manage a queue of partner production issues post implementation.
Provide technical support to partner issues
Perform routine data loads and data maintenance of partner platforms
Learn and master the data requirements and technical functionality of EAB's SSMS products.
Communicate directly with partners in a professional and timely manner to provide a high level of customer satisfaction
Develop creative solutions to accommodate technical challenges faced by the partner
Expertise You'll Bring:
Have bachelors degree & min 3-6 yrs. of professional experience
Have experience in working with large Datasets & knowledge of excel & SQL queries analysis.
Have excellent verbal & written communication skills
Have ability to demonstrate analytical reasoning and problem-solving skills
Knowledge of Education Domain would be plus
Benefits:
Competitive salary and perks package
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering di
📌 Business Analyst (Pune)
🏢 Persistent Systems
📍 Pune
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