Item / Image Processing: Implementation Card & Payments

Role Overview – Common -

Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability
Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live

Functional & Domain

Solid financial industry and items processing domain knowledge across banking and payments
Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle
ATM image deposit knowledge including capture, balancing, and exception handling
Image Cash Letter (ICL) processing; Duplicate Detection configuration and management
Familiarity with teller and distributed capture environments within banking institutions

Lead – Senior Roles

Excellent merchant and mobile distributed capture domain knowledge across banking environments




Deep understanding of teller and distributed capture workflows and deposit lifecycle management
Item processing knowledge across capture channels — merchant, mobile, teller, and ATM
Deposit settlement, balancing, and exception handling across distributed capture platforms
Familiarity with banking ERP, check clearing, and remittance processing environments

Soft Skills ( Mandatory For All Roles)

Excellent written and verbal communication; strong training and documentation skills
Ability to review client requirements and relay to appropriate technical resources where needed
Manage client expectations, scope, and escalations through go-live and stabilization phases
Lead client calls, training sessions, and on-site go-live and hyper care support

Print & Mail

Job Role:

Experienced implementation role involving responsibility for leading larger-scale projects or programs and providing mentorship and subject-matter expertise

Banking experience is a plus.

Inclusive Of

Print & Mail

📌 TL-Cards & Payment Implementation (Pune)
🏢 Cognizant
📍 Pune