About Us:
DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.

Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations.
Key Responsibilities
Lead multiple end-to-end project executions involving AI, SaaS, and platform engineering initiatives.
Manage project planning, timelines, sprint execution, dependencies, and risk mitigation




Coordinate with Product, Engineering, QA, DevOps, and Customer Success teams for successful delivery
Drive Agile project management processes, including sprint planning, stand-ups, retrospectives, grooming, and release cadences
Manage delivery of AI-powered workflows, automation systems, and enterprise SaaS implementations
Work closely with engineering teams on backend architecture, APIs, integrations, and microservices-based deployments
Oversee SaaS integrations with CRMs like SFDC, MS Dynamics365, SAP, Zoho, CDPs, Data Lakes, etc., third-party platforms, custom APIs, webhooks, and enterprise systems
Ensure project documentation, reporting, stakeholder communication, and operational transparency.
Track KPIs, project health, delivery milestones, and engineering velocity.
Identify bottlenecks, technical risks, and execution gaps proactively.
Collaborate with leadership on roadmap planning, exe

📌 Senior Project Manager (Mumbai)
🏢 DoubleTick
📍 Mumbai