Who Can Apply
- Freshers and candidates with up to 2 years of experience
- Any Graduate can apply (Graduation)
- Not eligible : Technical graduates (B.Tech, M.Tech, MCA, BCA)
Key Note:
- Carry Hard copy of Resume
- One government ID card
- Write HR Name ((Ankit kumar) ) and HR Number on top of your resume
- Call Ankit kumar if you want to attend interview.
Note: Before coming for interview Share your resume on (HIDDEN TEXT)
Role & Responsibilities:
- Typing Speed should be 25 to 40 Words per minute
- Handle customer interactions through Chat Support
- Resolve customer queries with professionalism and empathy
- Deliver accurate and timely resolutions
- Maintain quality and customer satisfaction metrics
- Document customer interactions effectively
- Manage multiple chat conversations simultaneously
Key Requirements:
- Excellent written communication skills in English
- Good typing speed and typing accuracy
- Strong communication skills
- Customer-focused mindset
- Prior chat support experience is an advantage
⭐ Preferred Experience:
- Chat-based customer support
- Healthcare, insurance, or managed care processes
- CRM tools and chat platforms
Important Details:
- Rotational shifts
- Rotational week-offs
- 100% Work from Office
Employee Benefits:
- Two-way cab facility (within a 40 km radius via nodal points)
- 1 month training program at the client site before moving to production
Employment Type: Candidates will be on Artech payroll and will work for our client.
Interview Mode: Face-to-Face (Noida/Gurugram/Hyderabad)
CTC: Case-to-case basis