Chat Support Associate (Gurugram)

Chat Support Associate (Gurugram)

30 Jul
|
Artech Infosystems Private
|
Gurugram

30 Jul

Artech Infosystems Private

Gurugram

Who Can Apply
- Freshers and candidates with up to 2 years of experience
- Any Graduate can apply (Graduation)
- Not eligible : Technical graduates (B.Tech, M.Tech, MCA, BCA)

Key Note:
- Carry Hard copy of Resume
- One government ID card
- Write HR Name ((Ankit kumar) ) and HR Number on top of your resume
- Call Ankit kumar if you want to attend interview.

Note: Before coming for interview Share your resume on (HIDDEN TEXT)
Role & Responsibilities:
- Typing Speed should be 25 to 40 Words per minute
- Handle customer interactions through Chat Support
- Resolve customer queries with professionalism and empathy
- Deliver accurate and timely resolutions
- Maintain quality and customer satisfaction metrics
- Document customer interactions effectively
- Manage multiple chat conversations simultaneously

Key Requirements:
- Excellent written communication skills in English
- Good typing speed and typing accuracy
- Strong communication skills
- Customer-focused mindset
- Prior chat support experience is an advantage

⭐ Preferred Experience:




- Chat-based customer support
- Healthcare, insurance, or managed care processes
- CRM tools and chat platforms

Important Details:
- Rotational shifts
- Rotational week-offs
- 100% Work from Office

Employee Benefits:
- Two-way cab facility (within a 40 km radius via nodal points)
- 1 month training program at the client site before moving to production

Work Locations: Noida | Gurugram | Hyderabad
Interview Locations:
- Interview Locations Noida Office: Artech Infosystems Candor Tech space, Plot No. 2, Tower 5, 5th Floor, Sector 62, Noida, Uttar Pradesh –
- Interview Locations Hyderabad Office : Artech Infosystems Plot No. 118/1/14/C, Unit No. 332, 3rd Floor, DLF VC Silicon Towers, Kondapur, Hyderabad, Telangana –

Employment Type: Candidates will be on Artech payroll and will work for our client.
Interview Mode: Face-to-Face (Noida/Gurugram/Hyderabad)
CTC: Case-to-case basis

📌 Chat Support Associate (Gurugram)
🏢 Artech Infosystems Private
📍 Gurugram

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