Description
We are looking for freshers/entry-level candidates to join our BPO team in India. This role is ideal for individuals who are enthusiastic about customer service and are eager to develop their skills in a dynamic work setting.
Responsibilities
- Handle inbound and outbound calls professionally and courteously.
- Provide accurate information to customers regarding products and services.
- Resolve customer issues and complaints efficiently and effectively.
- Maintain records of customer interactions and transactions.
- Collaborate with team members to improve processes and customer satisfaction.
- Adhere to company policies and procedures.

Skills and Qualifications
- Excellent verbal and written communication skills in English and Hindi.
- Basic computer skills and familiarity with MS Office Suite.
- Strong customer service orientation and problem-solving abilities.
- Ability to work in a team and adapt to a fast-paced environment.
- Good listening skills and attention to detail.
- Willingness to learn and take on new challenges.

📌 BPO Fresher (Bengaluru)
🏢 Important Group
📍 Bengaluru