Description
We are looking for a dedicated Technical Support qualified to join our team in India. This role is ideal for freshers/entry-level candidates who are eager to start their careers in tech support and provide exceptional service to our customers.
Responsibilities
- Provide technical support and troubleshooting assistance to customers via phone, email, or chat.
- Diagnose and resolve hardware and software issues in a timely manner.
- Document customer interactions and solutions in the support ticketing system.
- Collaborate with other team members to improve support processes and customer satisfaction.
- Educate customers on product features and best practices.

Skills and Qualifications
- Strong understanding of computer systems, mobile devices, and other tech products.
- Basic knowledge of networking concepts and troubleshooting techniques.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.
- Familiarity with ticketing systems and remote support tools.
- Customer service orientation with a focus on customer satisfaction.
- For job assistance connect
- VIshalkumar -

📌 Technical Support (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru