Description
We are seeking a dedicated Non-Voice Support skilled to join our team in India. The ideal candidate will have 1-3 years of experience in customer support roles, specifically in non-voice channels such as email and chat. This role is pivotal in ensuring customer satisfaction through effective communication and problem-solving.
Responsibilities
- Assist customers via email and chat support with their inquiries and issues.
- Provide detailed product information and troubleshooting assistance.
- Document customer interactions and feedback in the system.
- Work closely with the technical team to resolve customer issues effectively.
- Ensure high levels of customer satisfaction by providing timely responses.

Skills and Qualifications
- Excellent written communication skills in English.
- Proficiency in using computers and various software applications.
- Basic understanding of customer service principles and practices.
- Ability to work independently and manage time effectively.
- Familiarity with CRM software and ticketing systems is a plus.
- Strong typing skills
- For job related assistance connect
- Vishalkumar -

📌 Non-Voice Support (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru