- Issues & outages troubleshooting and quick resolution.

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- Level-1 SR closures.

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- Daily Checklist executions ( EOD and BOD Jobs)

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- Daily Health Checks.(on Applications, Middleware and DB servers)

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- Knowledge server induction process

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- Monitoring alerts generated through tools and taking appropriate actions by coordinating with respective teams.

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- Basic knowledge in any monitoring tools (Like VuSmartmaps, Dynatrace, etc,.).

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- Scheduling Planned activities by ensuring follow up on UAT signoff, production downtime confirmation.

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- Gaps Closure, Vulnerability closure.

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- Compliance activities like OS patching, server maintenance.

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- Port opening/firewall related process

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- CR execution for application deployments

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- Backend updates in the database.

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- SSL Certificate renewal and tracking.

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- Backup policies maintenance & review

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- Inventory maintenance.

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- Knowledge on Finacle(CBS).

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- Unix/Linux scripting knowledge.

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- SQL query writing

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- Data purging knowledge

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- DR drill responsibilities to be taken

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- Knowledge on upgradation/ migration activities

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- Automation of existing manual process using the tools like Control-M and Robotics

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- SOP documentation on current process and maintaining it

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- Involvement in Audit

📌 Finacle Support (Navi Mumbai)
🏢 Wroots Global Private
📍 Navi Mumbai