30 Jul
|
Delhivery
|
Mumbai
Role & responsibilities
- Nurturing client relationships, building Positive client experience and maintaining robust client relationships, retaining the business, and identifying growth opportunities
- Create a client success roadmap - a clear roadmap of the clients experience across all touchpoints. i.e., Transition Plan for new onboarding, client engagement model, service precisions & SOP management, etc
- Cross-Selling and Up-selling to the client base and growing the
📌 AM Retention (Mumbai)
🏢 Delhivery
📍 Mumbai