Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:
- Conducting research to ensure understanding of customer questions and related Workday concepts
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips tricks
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Clearly and effectively communicating responses and value to customers.
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap




- Keeping up to date with industry practices and the ability to engage with our customers on those topics
- Helping drive the generation of current programs to drive customer feature adoption

In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
- Perform configuration and business requirements reviews with a detailed result calling out opportunities for optimization
- Provide one-on-one customer configuration designs
- Deployments including full deployment of Workday features
- Ability to travel up to 10%

About You
Basic Qualifications:
- 15+ years of IT implementation experience
- demonstrated ability with HR and/or Finance systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
- 10+ years of soft

📌 Principal HCM Functional Consultant (Pune)
🏢 Workday
📍 Pune