Key Responsibilities:
• Submit both physical and e-invoices to clients in a timely and accurate manner.
• Monitor and track invoices raised by the billing team, ensuring timely processing and resolving
discrepancies.
• Handle client queries professionally via calls, emails, and follow-ups, ensuring customer
satisfaction.
• Coordinate with other teams to resolve queries, ensuring smooth operations and issue resolution.
• Maintain and update client-related information in SAP to ensure accuracy.
• Ensure all tasks and responsibilities are completed within agreed timelines and maintain a high
level of accuracy.
• Meet and exceed targets/goals set by management, working under direction to achieve business objectives.
Required Skills & Qualifications :
• Education : Graduate in any field (B.Com is preferred).
• Excel Skills: Proficiency in Microsoft Excel for data management and reporting.
• Communication Skills : Excellent communication skills, both written and verbal, with fluency in
English.
• Client Relationship Management : Ability to manage and resolve client queries professionally
and promptly.
Preferred Qualifications:
• Knowledge of SAP or other enterprise software is a plus.
• Experience in logistics and supply chain processes.