KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Achieve annual revenue targets for LOB or CBU through new wins, and sustaining existing business. Achieve the P&L; targets set while working on recent engagement
- Ensure customer delight - Build/Sustain Customer Relationship through regular customer connects/reviews. Achieve CSAT survey targets for LOB / CBU through delivery excellence.
- Manage key engagement/Projects, Address delivery challenges and issues working with offshore team. Address onsite staffing needs. Periodic review with customer contacts and update SLK management regularly
- Collaborate with customers sourcing team for timely Work Order / SOW sign-off, and collection of Invoices. Regular Status Reporting and address any compliance related matters with customers.




- Collaborate with internal recruitment team for fulfilling onsite positions.
- Ensure Talent Management through upskilling, succession & progression planning.
- Ensure attrition percentage is less than the prescribed value for the LOB/CBU.
- Ensure the required gross margins targets are met while onboarding the new candidates

EDUCATION QUALIFICATION
- Degree B.E, MBA
- Certifications (if any) Optional

MINIMUM EXPERIENCE REQUIRED
- Overall (in years) 15-18 years
- Relevant (in years) 5 years

DOMAIN/ FUNCTIONAL SKILLS
- Knowledge of domain of the vertical/business unit
- In-touch with key developments in the business across industry

📌 Group Manager (Bengaluru)
🏢 SLK Software
📍 Bengaluru