Key Responsibilities :
- Handle customer retention calls, ensuring customer satisfaction and addressing concerns.
- Engage with Australian customers, providing excellent service and support.
- Manage inbound and outbound calls as per the customer retention process.
- Ensure high-quality voice communication and service delivery.
- Collaborate with the customer success team to achieve retention goals.
- Maintain records of customer interactions and update information in CRM.
- Follow up with customers and ensure their queries are resolved efficiently.
📌 Bpo Sales Executive (Gurugram)
🏢 CAREER SOLUTIONS
📍 Gurugram
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