Key Responsibilities:
Strategy & Planning
- Develop and execute a comprehensive marketplace strategy aligned with overall business objectives.
- Identify and onboard relevant sellers/partners to enhance the product offering.
- Forecast sales and track KPIs to measure success and drive performance.

Marketplace Operations
- Oversee the day-to-day operations of the marketplace, including seller performance, product listings, pricing, and order fulfillment.
- Optimize product assortment, content, and discoverability to drive sales.
- Collaborate with logistics, customer service, finance, and IT to ensure smooth operations.

Growth & Revenue Management
- Drive GMV (Gross Merchandise Value), take rate, and profitability through pricing strategies and promotional campaigns.
- Analyze data and customer insights to identify growth opportunities.
- Work closely with marketing to drive traffic and conversion on the marketplace

Compliance & Risk
- Ensure adherence to legal, tax,



and platform-specific policies.
- Monitor fraudulent activities and implement risk controls.

Vendor/Seller Management
- Establish policies and support systems for seller onboarding, engagement, and compliance.
- Build strong relationships with top sellers and negotiate favorable terms.
- Resolve seller disputes and ensure high service quality.

Educational Qualifications And Experience:
- Bachelors degree in Business, Marketing, or related field; MBA preferred.
- 8 10 years of experience in e-commerce, marketplace management, or digital business leadership.
- Proven experience in managing a multi-vendor marketplace or third-party marketplace accounts (Amazon, Flipkart, etc.)
- Solid analytical, negotiation, and project management skills.
- Tech-savvy, with experience in ERP/CRM systems and marketplace tools

📌 Head Marketplaces (Bengaluru)
🏢 PSS Global
📍 Bengaluru