- Managing administration troubleshooting of Active Directory and O365
- Knowledge on Microsoft Entra connect for on-premises identity synchronization with Azure AD
- and SSO.
- Worked on requirements gathering and SOW creation
- PowerShell scripting skills for various Office 365 admin tasks and reporting.
- eDiscovery to advance mailbox search.
- on-premises Exchange server hybrid with Office 365.
- Worked on antispam and mail flow.
- Advanced knowledge on Autodiscover, SPF, DKIM, public DNS management.
- Online, Teams and host of other products provided by Microsoft.
- Monitor the service health and performance of Office 365 and all its products and take proactive measures to prevent or mitigate issues.
- Configure and manage security settings and compliance features to protect data and ensure regulatory compliance.
- Stay updated on recent features and capabilities, and plan and execute upgrades and migrations as needed.
- Collaborate with other IT teams to troubleshoot and resolve technical issues.
- Write and maintain documentation for procedures, processes, and configurations.