- Excellent communication and customer handling skills.
- Hands-on experience with ITSM tools, especially ServiceNow.
- Experience with firstline support and troubleshooting of IT hardware/software (e.g., desktops, laptops, printers).
- Ability to work in 24/7 rotational shifts and flexible schedule.
- Knowledge of Active Directory, MS Office, and basic network troubleshooting.
- Experience with MS Outlook, VPN, Remote Desktop Management, and Unix OS (HP Unix, Solaris, AIX, Linux) is a plus.
- Support for applications such as SnagIt, TeamViewer, MS apps, Duo MFA, SolarWinds, and others.
Scope of Support:
- Password resets &
📌 Technical Support Executive (Bengaluru)
🏢 Locuz
📍 Bengaluru
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