Key Responsibilities:
1. Order Dispatch and Delivery Coordination:
- Oversee the dispatch of goods in accordance with customer orders, ensuring accurate and timely delivery.
- Prepare dispatch documentation (e.g., delivery notes, shipping labels, bills of lading) for outgoing shipments.
- Ensure all dispatches are tracked and updated in the system to maintain accurate records.
- Coordinate with transport teams or third-party couriers to ensure efficient delivery schedules.
- Monitor and ensure proper packaging and labeling of products to prevent any damage during transportation.
2. Stock Management and Inventory Control:
- Ensure that stock levels are accurately recorded during the dispatch process.
- Coordinate with warehouse teams to ensure that the correct items are picked for dispatch, and that the warehouse is informed of outgoing shipments.
- Assist in regular stock audits to maintain accurate inventory records.
3. Documentation and Compliance:
- Ensure that all shipping documentation is complete and complies with company and legal requirements.
- Monitor compliance with customs regulations for international shipments.
- Maintain accurate dispatch records, including shipment tracking, proof of delivery, and any discrepancies.
4. Customer Communication and Coordination:
- Communicate with customers regarding delivery schedules, delays, and tracking information.
- Address and resolve any issues related to deliveries, such as incorrect or damaged goods.
- Work with the customer service team to ensure customer satisfaction and resolve any delivery-related concerns.
5. Problem Resolution and Issue Management:
- Identify and resolve any delivery issues or delays in a timely and productive manner.
- Ensure smooth coordination between warehouse teams, transport providers, and customers to minimize delivery disruptions.
6. Transportation and Route Optimization:
- Coordinate with logistics providers to ensure that the best transportation routes are chosen for effici
📌 Dispatch Officer (Patan)
🏢 Ttk Prestige
📍 Patan
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