- Roles & Responsibilities:Handle customer queries through calls, chat, and email.
- Provide prompt and accurate information to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain records of customer interactions and transactions.
- Escalate unresolved issues to the concerned team.
- Follow company policies and quality standards.
- Required Skills:Good communication skills in English and regional languages are an added advantage.
- Basic computer knowledge and typing skills.
- Robust problem-solving and interpersonal skills.
- Ability to work in rotational shifts.
- Positive attitude and willingness to learn.
📌 Customer Support Executive (Bengaluru)
🏢 Vindhya e infomedia
📍 Bengaluru
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