Salary: Up to + incentive per month (Based on experience)
Employment Type: Full-Time
Experience Required: Minimum 5 years
About CityLaila
CityLaila is a fast-growing travel company headquartered in Dubai, specializing in premium travel experiences across the UAE and international destinations.
As an IATA-accredited travel company , CityLaila serves both B2B and B2C customers and continues to expand across the GCC and international markets.
We are now looking for a passionate and experienced travel professional to strengthen our premium outbound holiday division for GCC travellers.
About the Role
We are looking for an experienced Senior Travel Consultant who understands the travel preferences of customers across the GCC region and has proven experience selling premium international holiday packages.
The ideal candidate should have extensive destination knowledge, excellent communication skills, and the ability to create tailor-made travel experiences for high-value customers.
Key Responsibilities
Premium Holiday Sales
- Handle inquiries from GCC & indian customers
- Design customized international holiday packages
- Convert inquiries into confirmed bookings
- Deliver exceptional customer experience throughout the booking journey
Destination Expertise
Strong knowledge of destinations including:
Southeast Asia
- Singapore
- Vietnam
- Thailand
- Bali
- Malaysia
Indian Ocean
- Maldives
- Mauritius
- Seychelles
Middle East
- Saudi Arabia
- Oman
- Azerbaijan
- Georgia
The ability to recommend destinations based on customer preferences, seasonality, visa requirements, and budget is essential.
Customer Relationship Management
- Build long-term relationships with premium clients
- Provide destination consultation
- Explain visa requirements
- Recommend suitable hotels and experiences
- Upsell luxury services
- Ensure excellent customer satisfaction
Supplier & Operations Coordination
Coordinate with:
- Hotels
- DMCs
- Airlines
- Visa teams
- Transport providers