Role Overview:

We are seeking a dynamic and customer-focused skilled to drive new customer acquisition and provide exceptional service to existing clients in the Holloware industry . The ideal candidate will be responsible for growing our customer base, strengthening client relationships, and ensuring a seamless customer experience from inquiry to order fulfillment.

Key Responsibilities:

? New Customer Development:

- Identify and target new business opportunities in domestic and international markets
- Conduct market research to understand customer needs, preferences, and potential segments
- Generate qualified leads and convert them into long-term clients
- Prepare and deliver product presentations, proposals, and quotations to prospective customers
- Collaborate with the marketing team for outreach campaigns and exhibitions

? Customer Service & Account Management:

- Serve as the primary point of contact for existing customers
- Ensure timely resolution of queries, complaints, and service issues




- Coordinate with internal teams (production, logistics, finance) for smooth order execution
- Track order status, delivery timelines, and post-sales support
- Maintain strong, long-term client relationships and ensure customer satisfaction

Desired Candidate Profile:

- 3–8 years of experience in B2B sales , customer service , or account management (preferably in manufacturing, FMCG, or homeware/holloware sector)
- Excellent communication and interpersonal skills
- Strong understanding of customer lifecycle and service quality benchmarks
- Proficiency in MS Office; familiarity with CRM or ERP systems is a plus
- Self-motivated, target-driven, and solution-oriented mindset
- Willingness to travel for client meetings and trade shows as needed

Preferred Qualifications:

- Bachelor’s/Master’s degree in Business Administration, Marketing, or a related field.

📌 Sales Holloware (Chennai)
🏢 Jindal Stainless
📍 Chennai