Join the team shaping the future of enterprise AI.

About Moveworks and 89 Solutions

89 Solutions is a pure play Moveworks partner delivering enterprise-grade AI solutions that transform employee support and productivity. With a proven track record across the United States and Australia, we lead the market in successful Moveworks implementations and advanced Agent Studio use cases.

Recognised as the world’s most trusted Moveworks partner, we drive measurable business outcomes through precision, reliability, and innovation

Our values are straightforward:

✅ Outcome obsessed

✅ Have fun

✅ People over profit

The Role

We’re looking for an Engagement Manager to join our Expert Services team in India, supporting global enterprise customers. This is a hands‑on delivery role that blends project management, consulting, and business analysis-ideal for someone who thrives on ownership, pace, and impact.

You’ll be in the driver’s seat from discovery through delivery, keeping teams aligned, risks controlled, and outcomes on track across AI and enterprise SaaS engagements.

Key Responsibilities

• Owns and leads client engagements end-to-end, from discovery through to go-live

• Drives use case definition, business process analysis, and requirements gathering

• Manages engagement governance including scope, timelines, risks, dependencies, and reporting





• Acts as the primary point of contact for stakeholders across customer and internal teams

• Partners with technical teams to design and shape AI and conversational solutions across platforms such as

ServiceNow, Salesforce, Microsoft Teams, and Slack

• Maintains a strong delivery cadence through clear communication, demos, and proactive issue management

• Champions quality, consistency, and adoption through structured delivery and effective change management

Qualifications

- 5+ years of experience in consulting or services as an Engagement Manager, Project Manager, or Senior Business Analyst
- Proven delivery experience in complex, fast‑paced enterprise environments
- Exposure to AI, automation, or enterprise SaaS implementations
- Strong stakeholder management, documentation, and communication skills
- Experience working in Agile, Waterfall, or hybrid delivery models
- An ownership‑driven mindset, with the ability to anticipate risks and drive outcomes

Must Have:

Background of BA and PM role with

strong Communication

Problem solving attitude

Risk Management

ServiceNow candidates are preferred

Nice to Have

- CBAP, PMI‑PBA, CSPO, or similar certifications
- AI or automation training (e.g., Microsoft AI Fundamentals, UiPath, Dialogflow)
- Comfort operating in global delivery models with cross‑regional stakeholders

📌 Engagement Manager (Palakkad)
🏢 89 Solutions
📍 Palakkad