Job Title CRM Executive Location Noida Sector 127 Experience Required Minimum 2 years Employment Type Full-Time Interested candidates can share their resumes to monika sharma innovatiview com About the Role We are looking for a dedicated and proactive CRM Executive who can manage client relationships with professionalism and efficiency The ideal candidate should have hands-on experience in customer service client handling follow-ups and CRM tools along with excellent communication skills Key Responsibilities Manage and maintain strong relationships with existing and new clients Handle day-to-day client queries concerns and escalations with a customer-first approach Conduct regular follow-ups with clients to ensure satisfaction and timely resolution of issues Coordinate internally with various departments to ensure smooth execution of client requests Manage CRM software to update client information track interactions and monitor client engagement Handle prestigious and high-value clients with professionalism and attention to detail Prepare and manage client reports using Excel VLOOKUP Pivot Tables Basic Analytics preferred Ensure timely communication documentation and proper follow-through for all client-related tasks Identify opportunities to enhance client experience and strengthen relationships Required Skills Qualifications Minimum 2 years of experience in CRM client handling customer service or a related role Strong communication and interpersonal skills with fluency in English Hindi Prior experience dealing with prestigious or key clients Proficiency in CRM tools software e g Zoho Salesforce HubSpot or similar Strong command over MS Excel Pivot Table VLOOKUP Data Sorting Filtering Excellent follow-up skills and ability to multitask Problem-solving mindset with a customer-centric approach Preferred Attributes Ability to stay organized and maintain attention to detail Positive attitude patience and a proactive approach Capable of working in a fast-paced environment and managing deadlines Why Join Us Opportunity to work with a dynamic and growing organization Exposure to high-value clients and advanced CRM systems Cooperative and supportive work culture Job Types Full-time Permanent Pay 28 000 00 - 35 000 00 per month Benefits Health insurance Provident Fund Work Location In person