We are hiring Customer Service Executives to manage customer communication across calls emails and chat The role requires excellent communication skills and the ability to resolve queries promptly and professionally Key Responsibilities Handle inbound customer calls emails and chat queries Provide accurate information regarding loan applications status and troubleshooting Maintain a high level of customer satisfaction by ensuring quick and clear resolutions Follow process guidelines and meet productivity service targets Coordinate with internal teams for escalations or technical issues Required Skills Experience Minimum 1 year of experience in inbound calling email handling and chat process Solid proficiency in English Hindi communication Good customer-handling and problem-solving skills Ability to multitask and work under pressure Basic technical understanding applications system navigation troubleshooting Comfortable working on weekends holidays as required Customer-focused and target-driven mindset 6 Days Working Rotational Weekoff Shift timings 10AM-7PM

📌 Customer Service Executive (inbound & Chat Support ) (Pune)
🏢 Mantras2Success
📍 Pune