About the Role We are seeking a dynamic and customer-focused Sales Customer Support Executive to join our growing travel company This role is a hybrid of sales and service responsible for converting leads into bookings while ensuring exceptional support throughout the customer journey You ll play a key role in building client trust delivering personalized travel solutions and contributing to the company s growth Key Responsibilities Sales Respond to inbound inquiries and follow up with potential clients to convert leads into bookings Understand customer travel needs and recommend appropriate packages itineraries or custom solutions Prepare and send quotations itineraries and proposals in a timely and accurate manner Meet and exceed individual and team sales targets Upsell additional services such as insurance upgrades or excursions Customer Support Provide pre- and post-booking assistance to clients with professionalism and empathy Manage booking modifications cancellations and special requests Liaise with operations ticketing and supplier teams to ensure seamless service delivery Handle and resolve customer complaints or issues promptly Maintain accurate client records and ensure timely communication through email phone or chat Requirements Bachelor s degree in Tourism Hospitality Business or a related field preferred 1-3 years of experience in sales customer service or reservations ideally within the travel industry Excellent verbal and written communication skills Customer-centric mindset with strong problem-solving skills Ability to multitask and work effectively in a fast-paced environment Familiarity with travel CRM systems and booking platforms is a plus e g Amadeus Sabre Galileo What We Offer Competitive base salary plus performance-based incentives Opportunity to work with a passionate travel-loving team Professional growth and training opportunities Travel perks and discounts Optional Flexible work environment health insurance etc Job Type Full time Pay 24 000 00 - 45 000 00 per month Work Location In person

📌 Sales And Customer Support Representative (Tamil Nadu)
🏢 HAPPY HOLIDAYS INDIA PRIVATE
📍 Tamil Nadu