Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment Assisting patients in filling forms required by the Doctor for the first consultation by explaining to them components that they are unclear about Understanding from patients their chief concerns their history and providing the doctor with all the relevant information to ensure that the Doctor has a better understanding of the patient Educating patients in simple words the treatment approach the pricing in details the expected recovery and all other details enabling patients to make an informed decision Ensuring that all sales interactions are done in a patient-centric approach Assuring patients basis their diagnosis treatment prescription on their recovery and convincing them to take the treatment program including sharing success stories cracking barriers and involving the Doctor where needed to clarify clinical doubts Convincing patients to commit to the treatment program and ensuring they complete it to experience recovery Establishing a tone of empathy that helps to resolve any patient complaints or conflicts Prioritize patient satisfaction throughout the patient journey to build long-term relationships Collaborate with calendar management team to optimize scheduling and streamline patient interactions Ensure a professional and well-maintained appearance personally and collaborate closely with doctors housekeeping staff support functions and other team members to keep the clinic premises welcoming and to create a patient-centric workplace Responsible for day-to-day operations overall financial performance of the clinic Maintain counselor reports daily Coordinating with finance department Invoices Getting Discount Approval Billing Qualifications Skills HSC Graduate Must know Microsoft Excel Previous experience in patient counseling customer service or related roles with a focus on grooming Proven sales experience and the ability to meet or exceed sales targets Excellent interpersonal and communication skills with a genuine passion for patient care Software Efficiency PACKAGE RANGE - 3LPA to 4 20LPA Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Health insurance Application Question s when did you graduate do you have any sales or conversion experience Work Location In person

📌 Patient Conversion Counsellor (New Delhi)
🏢 Qi Spine Clinic
📍 New Delhi