Product Design Specialist Job Req ID 51300 Posting Date 26 Sept 2025 Function Software Engineering Unit Digital Location RMZ Ecoworld Devarabeesanahal Bengaluru India Salary Competitive Why this job matters We are seeking a skilled and experienced Technical Architect- ServiceNow IT to join our team In this role you will manage complex software engineering that provides Service Management and Service Assurance across the Digital Corporate Unit leveraging the ServiceNow platform notably the TSM HRSD and SecOps products Your primary focus will be designing and implementing solutions aligning with business needs ensuring high-quality scalable and reusable code You will work closely with product owners stakeholders and squad members to deliver exceptional customer experience and drive operational efficiencies across our organization What you ll be doing Delivers the engineering strategy in ensuring the engineering organisation s ability to deliver high quality on time and on budget and implementing means of bringing measurability as well as predictability to the engineering organisation s capabilities Executes complex technical decisions technology choices and architecture for a wide range of high-performance products capabilities and platforms effectively balancing short-term impact with long-term transformation Resolves complex and strategic issues using advanced technical knowledge across wider industry and or specific sectors and develops bespoke or leading edge technically complex solutions e g relating to new un-tested technology and or large-scale impact of products Executes and contributes to the development of the ambitious and compelling technical roadmap to meet the needs of the business engineering team and partner teams Executes engineering and operational excellence initiatives implementing metrics and process for regular assessment and improvement Drives an engineering culture that fosters innovation and creativity while delivering high quality products with predictability and reliability Writes tests and reviews code refining and rewriting as necessary independently and communicates to engineering professionals and colleagues involved in the project Solves complex and escalated aspects of a project performing coding debugging testing and troubleshooting when necessary Plays a positive contributor role in the software engineering organisation implementing the technical vision and the pursuit of innovations regarding new technologies platforms and applications Evaluates implements and maintains high-quality tools and complex automation processes to support continuous delivery and developer productivity Implements new architectures standards and methods for large-scale enterprise systems Researches designs and writes new software and performs deep dive data analysis to identify issues and implement ways to improve working processes within the area of software engineering responsibility such as avoiding and reducing technical debt Mentors other software engineers helping to improve the team s abilities by acting as a technical resource Champions continuously develops and shares with team knowledge on emerging trends and changes in software engineering Skills Required Bachelor s degree in Computer Science Information Technology or a related field Min 10 years of experience as a Coud Developer or Architect with a track record of successful project implementations Understanding of Azure and AWS cloud with Google cloud being a plus Min experience of 2 hands on Implementations using the public cloud Experience in building the solution Understanding of the Generative AI and Large Language Models LLMs Experience of building solutions on Virtual Agents Chatbots Excellent problem-solving skills and the ability to analyze complex technical issues Strong communication and interpersonal skills for effective collaboration with diverse teams ServiceNow certifications are a plus and will be highly valued Knowledge of emerging technologies and the ServiceNow roadmap to develop and deliver cutting-edge digital solutions About us BT Group was the world s first telco and our heritage in the sector is unrivalled As home to several of the UK s most recognised and cherished brands - BT EE Openreach and Plusnet we have always played a critical role in creating the future and we have reached an inflection point in the transformation of our business Over the next two years we will complete the UK s largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband Together with our heavy investment in 5G we play a central role in revolutionising how people connect with each other While we are through the most capital-intensive phase of our fibre investment meaning we can reward our shareholders for their commitment and patience we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come This includes radical simplification of systems structures and processes on a huge scale Together with our application of AI and technology we are on a path to creating the UK s best telco reimagining the customer experience and relationship with one of this country s biggest infrastructure companies Change on the scale we will all experience in the coming years is unprecedented BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills experience creativity and passion to take this company into a new era A FEW POINTS TO NOTE Although these roles are listed as full-time if you re a job share partnership work reduced hours or any other way of working flexibly please still get in touch We will also offer reasonable adjustments for the selection process if required so please do not hesitate to inform us DON T MEET EVERY SINGLE REQUIREMENT Studies have shown that women and people who are disabled LGBTQ neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria We re committed to building a diverse inclusive and authentic workplace where everyone can be their best so if you re excited about this role but your past experience doesn t align perfectly with every requirement on the please apply anyway - you may just be the right candidate for this or other roles in our wider team

📌 Product Design Specialist (Karnataka)
🏢 BT Group
📍 Karnataka