Job Summary We are seeking a highly proactive detail-oriented and organized Senior Sales Coordinator to support and enhance the performance of our sales team This role involves managing end-to-end sales coordination activities maintaining accurate sales data ensuring seamless communication between clients and internal departments and overseeing the entire order-to-dispatch process The ideal candidate should have solid analytical skills excellent communication abilities and the capability to handle multiple client requirements with efficiency and professionalism Key Responsibilities1 Sales Support Coordination Act as the central point of contact between clients internal teams and the sales department Coordinate day-to-day activities related to sales inquiries quotations and follow-ups Assist the sales team in achieving monthly and yearly targets through timely support and accurate information 2 Data Management Reporting Maintain updated sales databases customer records and order status reports Prepare daily weekly monthly sales performance reports for management review Analyze sales trends customer requirements and order patterns to support strategic decision-making Ensure all sales documentation agreements and approvals are accurately filed and maintained 3 Client Communication Relationship Handling Communicate with clients for order confirmations approvals timelines and queries Provide timely updates on order status delays or changes ensuring high customer satisfaction Build strong relationships with key clients by understanding their requirements and providing consistent support 4 Order Processing Coordination Manage end-to-end order processing from enquiry quotation sampling production approval to final dispatch Coordinate with production procurement design logistics and finance teams to ensure smooth workflow Monitor stock availability and material requirements for timely order execution Oversee dispatch schedules and ensure timely delivery as committed 5 Internal Coordination Collaborate with cross-functional teams to avoid errors ensure accuracy and resolve any order-related issues Follow up with internal teams on pending tasks approvals production timelines and dispatch plans Support senior management with ad-hoc tasks research and presentations when required 6 Process Improvement Leadership Identify gaps in the sales coordination process and suggest improvements Implement best practices for documentation reporting and communication Mentor and guide junior sales coordinators ensuring smooth workflow and team efficiency Required Skills Qualifications Bachelor s degree in Business Administration Marketing or related field 3-6 years of experience in sales coordination client servicing or a similar role Strong communication skills written and verbal Advanced knowledge of MS Excel CRM tools and sales reporting Excellent organizational and multitasking abilities Problem-solving mindset with attention to detail Ability to work collaboratively in a fast-paced environment Preferred Qualities Proactive and self-driven approach Strong customer-centric attitude Ability to manage pressure and tight timelines High level of professionalism and reliability Job Type Full-time Pay 25 000 00 - 40 000 00 per month Education Bachelor s Required Experience CRM 3 years Required Microsoft Excel 3 years Required CLIENT FACING 3 years Required Language English Required Work Location In person