At Curriculum Associates we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation s K-8 students For more than 50 years our commitment to making classrooms better places serving educators and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs Our team of more than 2 500 employees is composed of lifelong learners who stand behind this mission working tirelessly to serve the educational community with world-class programs and support every day The Senior IT Systems Engineer is responsible for the installation configuration and support of the organization s IT infrastructure and cloud services This individual will share responsibilities to maintain monitor and react to error conditions for all IT assets and services with a focus on security availability and scalability The ideal candidate will possess detailed organizational skills a willingness to learn new technologies and be able to effectively work as part of a multifunctional group in a collaborative environment Essential duties responsibilities Analyze IT infrastructure to improve performance capacity scalability including evaluation of new technologies for new company initiatives and budget planning Collaborate to develop and design computer systems and network infrastructure Oversee the development installation configuration monitoring and administration of computer systems networks Manage project timelines and documentation Troubleshoot technical issues and develop effective solutions including potential 24 X 7 on-call for network and systems support Coach train the infrastructure and service desk team on recent systems protocols and best practices Help drive company towards advancements in IT technology protocols and best practices Participate in the building and configuration of server environments and application services leveraging automation tools for deployments and system consistency Provide an escalation point for IT Support Services that includes supporting Office 365 Active Directory end user networking and other client applications and processes Create and update documentation for processes and procedures including troubleshooting of common issues network diagrams server build standards data reports analytics operations manuals etc Required Job Skills and Abilities Familiarity with operating systems such as Windows Linux and MacOS Experience in administering cloud infrastructure and SaaS applications ie Azure or AWS Storage administration experience VMware management optimization and troubleshooting experience In depth knowledge of Microsoft Windows Server and other MS products including Active Directory Exchange Office 365 IIS and SharePoint Experience with tools for MDM SSO Email Security Privilege Management or similar Experience with database management software such as MySQL and Microsoft SQL Server Understanding of system monitoring processes and best practices Ability to handle multiple projects concurrently in a fast-paced open environment Proven ability to learn new technologies quickly to a high level of proficiency Understanding of information security principles and best practices including network level and endpoint protection mechanisms Previous experience with providing 24 X 7 mission critical support Ability to work as part of a team and establish working relationships with peers co-workers managers and external contacts and work effectively and professionally in a team environment Excellent written and verbal communications skills Strong customer service skills with high focus on customer satisfaction Required Education and Experience Minimum of 7 years experience as an IT systems engineer is preferred Bachelor s degree and or Certifications in related fields preferred Travel Minimum travel required between our sites and or for training purposes

📌 Senior It Systems Engineer (Karnataka)
🏢 Curriculum Associates
📍 Karnataka