Orion Innovation is a premier award-winning global business and technology services firm Orion delivers game-changing business transformation and product development rooted in digital strategy experience design and engineering with a unique combination of agility scale and maturity We work with a wide range of clients across many industries including financial services skilled services telecommunications and media consumer products automotive industrial automation professional sports and entertainment life sciences ecommerce and education Job Overview We are seeking a skilled and customer-focused Application Support Engineer with 3-6 years of experience to join our team The ideal candidate will have a strong background in supporting business-critical applications on Windows Server environments excellent SQL troubleshooting skills and exposure to Microsoft Azure platforms Key Responsibilities Provide L2 L3 application support for enterprise applications in production and test environments Troubleshoot issues related to Windows Server application services databases and integrations Write and optimize SQL queries to analyze and resolve data-related issues Monitor system performance application logs and alerts using standard tools Perform regular health checks job monitoring and scheduled maintenance tasks Work closely with infrastructure development and business teams for incident resolution and change management Participate in deployment activities hotfixes and application upgrades Document issue resolutions technical procedures and update the knowledge base Contribute to root cause analysis RCA and implement permanent fixes for recurring issues Support business users during UAT production issues and post-deployment validation Required Skills 3-6 years of hands-on experience in Application Support or related IT roles Strong expertise in Windows Server 2016 2019 administration and troubleshooting Proficiency in SQL Server T-SQL including writing queries joins and stored procedure analysis Good understanding of IIS Windows services and application deployment on Windows environments Experience with incident change and problem management processes ITIL preferred Exposure to cloud platforms especially Microsoft Azure App Services SQL Monitoring is desirable Familiarity with ticketing tools like ServiceNow Jira or BMC Remedy Excellent analytical thinking communication and documentation skills Ability to work in a rotational shift or on-call support schedule when required Basic scripting knowledge PowerShell Python or Batch scripting Experience in CI CD pipelines or deployment automation tools Familiarity with monitoring logging tools e g Azure Monitor Splunk AppInsights Nagios Orion is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation gender identity or expression pregnancy age national origin citizenship status disability status genetic information protected veteran status or any other characteristic protected by law Candidate Privacy Policy Orion Systems Integrators LLC and its subsidiaries and its affiliates collectively Orion we or us are committed to protecting your privacy This Candidate Privacy Policy orioninc com Notice explains What information we collect during our application and recruitment process and why we collect it How we handle that information and How to access and update that information Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy

📌 Application Support Engineer (Tamil Nadu)
🏢 Orion Systems Integrators
📍 Tamil Nadu