Job title ServiceNow Developer Senior-level Location Chennai Bangalore Hyderabad Terms Full-Time Employee Salary rate Special Requirements Requires to be flexible with shift hours About us CGI Inc is a globally renowned information technology consulting and software development firm of Canadian origin with its corporate headquarters situated in Montreal Quebec Canada As of the year 2023 CGI operates in over 40 countries boasting a vast network of approximately 400 offices worldwide and an employee base exceeding 91 000 professionals The core areas of CGI s expertise encompass application services business consulting business process management IT infrastructure services IT outsourcing services and systems integration services About the role As a ServiceNow Senior Developer you will hold a pivotal role within our organization leading the design development and implementation of solutions on the ServiceNow platform You will collaborate closely with cross-functional teams and stakeholders to understand requirements drive technical innovation and ensure the effective delivery of IT service management ITSM solutions This position demands expertise in ServiceNow a strong commitment to excellence and a drive to optimize business processes Responsibilities Solution Design Lead the design and architecture of ServiceNow applications ensuring alignment with organizational requirements and best practices Development Take charge of developing complex ServiceNow solutions including applications modules and workflows to automate and optimize business processes Customization Customize ServiceNow forms fields lists UI components and user experiences to meet specific business needs Scripting Mastery Demonstrate mastery in scripting including writing server-side and client-side scripts JavaScript such as Business Rules Script Includes and UI Actions Workflow Excellence Develop and optimize workflows business rules and automation scripts to streamline IT and business processes Integration Leadership Lead integration efforts with third-party systems and applications overseeing data consistency and smooth data exchange Service Catalog Innovation Drive enhancements to the service catalog encompassing catalog items variables and order guides and collaborate with stakeholders to expand service offerings Incident and Problem Management Manage and enhance incident and problem management processes including incident categorization prioritization and timely resolution Quality Assurance Ensure the quality and reliability of ServiceNow solutions through thorough unit testing system testing and debugging Documentation Leadership Lead efforts in documenting technical solutions system design documents process flows and best practices for the benefit of the team and the organization Continual Service Improvement Participates in Continual Service Improvement activities as required by customer demands Collaboration Excellence Collaborate closely with diverse teams including administrators business analysts and IT stakeholders to implement solutions and drive improvements Candidate requirements 7 years of demonstrated experience as a ServiceNow Developer ServiceNow Certified System Administrator certification is highly desirable ServiceNow Certified Application Developer certification is highly desirable Basic understanding of IT service management ITSM processes Expert with following applications - ITSM ITOM - Discovery Event Management CMDB and CSM Proficiency in JavaScript HTML CSS Angular JS and other web technologies Expertise in ServiceNow scripting including Business Rules Script Includes client scripts workflows and Flow-Designers Expertise in Service Catalog development and catalog integration with other systems Hands-on experience with ServiceNow UI builder Virtual Agent AI tools Experience in implementing integration with multiple third-party tools Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to recent ServiceNow features and best practices Your future duties and responsibilities Required qualifications to be successful in this role Together as owners let s turn meaningful insights into action Life at CGI is rooted in ownership teamwork respect and belonging Here you ll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life That s why we call ourselves CGI Partners rather than employees We benefit from our collective success and actively shape our company s strategy and direction Your work creates value You ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise You ll shape your career by joining a company built to grow and last You ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team one of the largest IT and business consulting services firms in the world

📌 Senior Servicenow Developer (Tamil Nadu)
🏢 CGI
📍 Tamil Nadu