We are urgently hiring Sales coordinator to join our team Roles Responsibilities Call Monitoring and Evaluation Listen to and review recorded sales calls to evaluate the performance of sales representatives Assess calls for adherence to company standards scripts and compliance requirements Quality Assurance Identify trends and patterns in sales calls that impact performance Ensure compliance with regulatory requirements and company policies Develop and update call evaluation criteria and scorecards Feedback and Coaching Provide constructive feedback to sales representatives based on call evaluations Work with sales managers to identify training needs and areas for improvement Conduct one-on-one coaching sessions with sales representatives to enhance their skills Reporting and Analysis Generate reports on call quality and performance metrics Analyze data to identify areas for improvement and track the effectiveness of training programs Present findings and recommendations to senior management Process Improvement Recommend changes to sales scripts and processes to improve customer interactions Stay updated on industry best practices and incorporate them into the sales process Work with cross-functional teams to implement process improvements Requirements Bachelor s degree Masters in Business or Related field Must have minimum 2-5 years experience as Sales coordinator Team Lead sales coordinator Proven experience in sales sales support or call center quality assurance Experience in coaching and training sales staff is preferred Excellent listening and analytical skills Strong verbal and written communication skills Ability to provide constructive feedback and coaching Strong organizational and time management skills Job Types Full time Permanent Pay 20 000 00 - 25 000 00 per month Benefits Provident Fund Ability to commute relocate Ernakulam High Court Kochi Kerala Reliably commute or planning to relocate before starting work Required Application Question s Can you join immediately if you are selected What is the notice period in days How many years of experience do you have in handling Tele sales team Are you from Kochi if not can you relocate Education Bachelor s Required Experience Sales Coordinator 2 years Required Team lead 2 years Required Tele Sales Quality Assurance 2 years Required Coaching and Training 2 years Required Language English Required Malayalam Required Work Location In person

📌 Sales Coordinator (Kerala)
🏢 Web CRS Travel Technologies
📍 Kerala