Handle customer queries issues and complaints via phone email chat or ticketing systems Provide first-level technical support for software applications or IT-related services Troubleshoot and escalate unresolved issues to the appropriate technical team Guide customers through product usage installation and basic troubleshooting Maintain accurate records of customer interactions feedback and resolutions Ensure timely follow-up with customers for issue resolution and satisfaction Collaborate with internal teams development QA sales to resolve customer concerns Educate customers on company products updates and current features Meet performance targets such as response time resolution time and customer satisfaction Continuously improve knowledge of IT products services and support processes GET IN TOUCH WITH US ON (phone hidden) Job Type Full-time Pay 20 000 00 - 25 000 00 per month Language English Required Location Indore Madhya Pradesh Required Shift availability Night Shift Required Work Location In person

📌 Cse (customer Service Executive) Night Shift (Madhya Pradesh)
🏢 Aanant Enterprises
📍 Madhya Pradesh