candidate should have experience in medical insurance sales A medical insurance tele caller also known as a tele sales or customer service representative is responsible for communicating with potential and existing clients over the phone to promote sell or service health insurance policies This role is a vital link between the insurance company and its customers Here is a comprehensive job description for a medical insurance tele caller A Medical Insurance Tele caller is a dynamic and motivated individual who will be the first point of contact for clients responsible for managing inbound and outbound calls related to medical insurance products The ideal candidate will possess excellent communication and interpersonal skills a customer-centric approach and a strong understanding of health insurance policies to effectively guide and assist clients Outbound Inbound Calls Make outbound calls to potential clients to introduce medical insurance products and services Also handle inbound calls from prospective or existing customers with inquiries Product Promotion Sales Provide detailed information about various health insurance policies including coverage benefits premiums and terms and conditions Persuade and guide clients to select the most suitable plan based on their needs with the goal of meeting or exceeding sales targets Customer Service Address customer questions concerns and complaints in a professional and empathetic manner Resolve issues promptly or escalate them to the appropriate department for further investigation Documentation Record-Keeping Maintain accurate and detailed records of all customer interactions calls and sales activities in the Customer Relationship Management CRM system Follow-Up Follow up with potential clients to close sales and with existing customers for policy renewals or to provide after-sales support Product Knowledge Stay updated on all company products policy changes and industry regulations to provide accurate and effective information Job Type Full time Pay 12 000 00 - 15 000 00 per month Work Location In person

📌 Tellecaller (Kerala)
🏢 BK SQUARE INTERNATIONAL CONSULTANT
📍 Kerala