Company Profile The Organization is a leading manufacturer of Jewellery designs headquartered in Mumbai since over 30 years and supplying to their B2B and B2C clients Key Responsibilities 1 Quality Standards Inspection o Inspect raw materials gold silver diamonds gemstones alloys for authenticity quality and compliance with company standards o Conduct in-process and final inspection of jewellery for finishing setting polish weight purity and hallmarking 2 Process Monitoring o Develop and implement QA processes across manufacturing stages casting stone setting polishing plating finishing o Monitor compliance with BIS hallmarking and industry quality standards o Ensure adherence to standard operating procedures SOPs 3 Documentation Reporting o Maintain detailed records of inspections rejections and corrective actions o Prepare quality reports and share findings with production procurement and management o Support audits and certifications related to quality and compliance 4 Problem Solving Improvement o Identify root causes of defects and work with production teams to resolve issues o Recommend process improvements to reduce wastage enhance quality and increase efficiency o Train staff and artisans on quality requirements and inspection techniques 5 Customer Market Focus o Investigate and resolve customer complaints related to product quality o Benchmark against industry best practices and competitors quality standards o Ensure final products meet customer expectations in design durability and craftsmanship Key Skills Competencies Strong knowledge of jewellery manufacturing processes Understanding of precious metals diamonds and gemstone quality parameters Familiarity with BIS hallmarking IGI GIA certification and industry compliance standards Attention to detail with robust analytical and problem-solving skills Good communication and reporting abilities Ability to work closely with artisans craftsmen and management Qualifications Experience Graduate Diploma in Jewellery Design Gemology Metallurgy or related field Certification in Diamond Grading Gemology preferred 3-7 years of experience in quality assurance control in the jewellery industry Key Performance Indicators KPIs reduction in rejections returns Compliance with hallmarking and certification standards Accuracy and consistency in quality checks Turnaround time for inspections and approvals Customer satisfaction and complaint resolution rate Job Type Full-time Pay 200 000 00 - 300 000 00 per year Benefits Health insurance Provident Fund Application Question s What is your current Salary What is your notice period Experience quality assurance control in the jewellery industry 3 years Required Work Location In person