Job description Location Delhi NCR Work from Home - candidates must be based in Delhi NCR occasional office visits required 4-5 times a month Job Type Full time Permanent Eligibility Criteria Qualification Graduate Freshers can apply OR Undergraduate with minimum of 6 months of customer support experience Process Inbound - Voice Language Requirement Excellent communication skills B2 level English proficiency required Compensation Freshers Graduates 24 000 in-hand Experienced 6 months 28 000 in-hand Interview Rounds RIVA Round AMCAT Assessment Operations Round Roles Responsibilities Handle inbound customer queries via voice process in a professional manner Provide accurate information and effective resolutions to customer issues Ensure high-quality interactions and maintain customer satisfaction Follow company policies quality standards and compliance guidelines Maintain records of interactions and escalate unresolved queries as needed Work Mode Expectations Work From Home WFH role - candidates must be currently residing in Delhi NCR Candidates should be comfortable with occasional office visits 4-5 times month Rotational shifts and week-offs as per business requirements Job Type Full-time Pay 22 000 00 - 35 000 00 per month Benefits Provident Fund Education Higher Secondary 12th Pass Required Language English Required Work Location Remote