Join us on a journey of endless possibilities At Strada possibility isn t just a promise - it s the foundation of everything we do We believe in unlocking potential for every colleague creating a journey of growth discovery and impact With the support resources and opportunities we provide you ll build a fulfilling future - working on meaningful projects that span industries and regions contributing to outcomes that matter Strada is a people payroll and technology leader simplifying international workforce management Operating in 180 countries we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best Learn more at www stradaglobal com Role summary o To process the payrolls by meeting the obligations such as TAT accuracy levels as specified o To provide an effective and efficient payroll service to customers ensuring the accurate and timely payment of their employees salaries o Respond to requests queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty o To proactively seek learning opportunities to develop and maintain good knowledge of Strada s systems clients and workflow and processing procedures To take an active part in promoting your own training and development in all areas Main responsibilities Production o Responsible For Processing And Meeting Targets Given For The Same o Responsible For Second Level Verification Of Data If Required o Providing Feedback On Quality Issues Found During Audits o Responsible for timely escalation of production related issues o Responsible For Maintaining Accuracy o Prioritises allocates and actions daily tasks to be accomplished to meet SLA o To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts team meetings etc o Ensures that team members get data required in right format and in time to complete payrolls to agreed deadlines o Calculates prepares and transmits manual payments and third party disbursements o Coaches and advises team members on Systems and PC usage o Suggests ways in which systems and procedures can be improved to enhance the business o Updating Process Related Reports and Documents Compliances o Ensuring ISMS Compliance of The Team o Adhering To Company Policies Rules and Regulations o Following Quality Processes Thoroughly - Checklists Standards Etc On Process o Adhering to Work Timings Leave Schedules Key experience o Any Graduate o 2 years experience would be preferred o PC Literacy - Word and Excel Basic Level Skills o Good communication skills o Commitment to achieve deadlines o Learning Attitude What we offer o Sophisticated career development initiatives o Transparent reward and recognition schemes o Innovative industry leading company o Promising career growth path At Strada our values guide everything we do Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplish more Empower Each Other to Solve Problems - We tackle challenges head on ask tough questions and collaborate to find the best solutions Care About Our Work - We understand that what we do impacts millions and we have a responsibility to get it right Advantages At Strada we support your whole self offering a range of benefits for your health wellbeing finances and future These include health coverage wellbeing programs paid leave vacation sick parental retirement plans learning opportunities and more All offers are contingent on successful completion of background checks where permitted by law and as appropriate for the role These may include identity education employment and in some cases criminal history verification checks against global watchlists credit reports and or drug testing You ll be informed of the specific checks applicable to your role and location during the recruitment process Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse equitable and inclusive workplace where everyone feels valued and supported We believe that embracing differences strengthens our teams and drives innovation and success Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices Applicants may request a reasonable accommodation by contacting their recruiter Authorization to work in the Employing Country To be considered you must have current and future work authorization in the country where you re applying without the need for visa sponsorship by Strada Please note This job description does not limit Strada s right to assign or reassign responsibilities including to subsidiaries partners or future business purchasers We offer you a competitive total rewards package continuing education training and tremendous potential with a growing worldwide organization DISCLAIMER Nothing in this job description restricts management s right to assign or reassign duties and responsibilities of this job to other entities including but not limited to subsidiaries partners or purchasers of Strada business units

📌 Associate (Kerala)
🏢 Strada
📍 Kerala