- Client Associate Happy Miles Location Lucknow Hybrid - Office Remote Compensation 20 000 month based on experience education Employment Type Full-Time About Happy Miles At Happy Miles we help individuals families corporates and HNIs fly Business Class for less than half the price by maximizing the value of their credit card reward points and airline miles We manage everything from credit card strategy and loyalty redemptions to international bookings visas insurance and concierge-level travel planning We re building India s first premium points-to-travel consultancy and are looking for a dynamic Client Associate to join our growing team Role Overview As a Client Associate you will be the first point of contact for our members and prospects Your role will focus on building relationships supporting clients through onboarding managing their accounts and ensuring they get the most value from their Happy Miles membership This role is ideal for someone who is detail-oriented service-driven and excited to work in the fast-growing travel-tech and loyalty consulting industry Key Responsibilities Act as a trusted advisor for clients - guiding them through onboarding forms and membership benefits Handle client communication via email phone and WhatsApp in a professional timely manner Assist in credit card and loyalty program data entry account management and redemption requests Work closely with senior consultants to analyze client spending patterns and recommend optimal points miles strategies Stay updated with the latest travel news loyalty program updates and offers to share with clients Coordinate flight hotel visa and travel insurance requests with relevant internal teams Maintain records in CRM client management systems and ensure follow-ups are completed Support in client presentations newsletters and marketing activities as required Provide a seamless concierge-like experience to ensure client satisfaction and retention Qualifications Skills Bachelor s degree Hospitality Travel Business or related fields preferred Freshers welcome 1-2 years of client servicing travel or consulting experience is a plus Strong communication skills English and Hindi essential Excellent organizational and problem-solving abilities Comfort with Excel Google Sheets data entry and basic reporting Passion for travel aviation and loyalty programs is highly desirable Ability to work in a fast-paced high-touch service setting What We Offer Competitive salary of 20 000 month based on qualifications and experience Hands-on training in credit card strategy airline miles and travel consulting Opportunity to work directly with corporates HNIs and luxury travelers Exposure to an entrepreneurial startup environment with rapid growth potential A career pathway into senior roles as the company expands nationally internationally How to Apply Send your CV and a short note on Why I d be a great fit for Happy Miles to cgo happymiles net with the subject line Application - Client Associate Job Type Full-time Pay 10 000 00 - 20 000 00 per month Work Location In person