Job Summary Location Sakinaka Mumbai On-site Full-time Work Days Monday - Saturday Experience 1-2 years in Shopify CRO retention marketing D2C or agency background About Flo Mattress At Flo we re on a mission to help every Indian unlock deep restful sleep with high-quality affordable mattresses and sleep solutions We re scaling fast and are looking for a Shopify Retention Marketing Executive who can take charge of our website optimize conversions and drive customer loyalty What You ll Do Shopify Website CRO Manage and update Flo s Shopify store with new products offers and content Optimize product pages checkout flows navigation for better UI UX Run A B tests and implement CRO strategies to improve conversions Collaborate with design dev teams to fix bugs enhance the shopping journey Retention Marketing Email WhatsApp CRM Plan and execute campaigns across email WhatsApp and CRM platforms Set up smart automations welcome flows abandoned cart post-purchase win-backs Segment customer base for personalized campaigns Craft easy engaging and on-brand communications Data Insights Monitor Shopify Google Analytics and CRM dashboards Analyze campaign website data to guide decisions Share actionable insights to increase repeat purchase rate customer lifetime value Test new retention ideas to boost engagement What We re Looking For Must-Haves Hands-on Shopify experience 1-2 years minimum Strong grasp of data analytics decision-making Proven experience in email retention marketing CRO Understanding of UI UX principles for e-commerce Familiar with CRM tools like Klaviyo Mailchimp MoEngage WebEngage or similar Clear communication ability to work with cross-functional teams Bonus Basic HTML CSS skills Why Join Flo Work on a fast-growing D2C brand loved across India Be part of a team solving one of life s most important problems better sleep Ownership freedom to experiment and make an impact Startup culture collaborative high-energy and growth-driven Opportunity to grow into a Retention Lead or E-commerce Manager role Location alert This is a full-time on-site role based at Sakinaka Mumbai Job Type Full-time Pay 35 000 00 - 45 000 00 per month Benefits Provident Fund Language English Preferred Work Location In person