We are looking for the right people people who want to innovate achieve grow and lead We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers Experience the challenges rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry Job Duties Under broad direction drives service quality excellence and customer satisfaction and provides guidance in Service Quality SQ matters to their employees Updates and maintains district global SQ databases to ensure metrics are accurate for reporting purposes Provides SQ leadership by reviewing and reporting operational performance data statistics trends and opportunities for execution improvement Monitors and reviews field performance assessments customer surveys voice of the customer and Key Performance Indicators with leadership of the assigned area Champions the use of the quality management system in the designated area Investigates accidents injuries and incidents within assigned area with the appropriate department manager and counterpart Coordinates and assists with events and related investigation processes Performs follow-up activities on unplanned events and or jobs and implements proactive solutions to prevent reoccurrence Arranges participates and monitors local SQ audits and occasional vendor audits Visits field labs shops and other locations to review performance issues identify knowledge gaps and propose SQ improvement solutions Requires a high school diploma and 5 years of operational or technical experience in Halliburton Product Service Line PSL is required Service Coordinator or similar previous experience is highly recommended Qualifications Halliburton is an Equal Chance Employer Employment decisions are made without regard to race color religion disability genetic information pregnancy citizenship marital status sex gender sexual preference orientation gender identity age veteran status national origin or any other status protected by law or regulation Location Door 16-22-26 Block 6 Kakinada Andhra Pradesh 533003 India Job Details Requisition Number 200449 Experience Level Experienced Hire Job Family Engineering Science Technology Product Service Line Completion Tools Full Time Part Time Full Time Additional Locations for this position Compensation Information Compensation is competitive and commensurate with experience