Key Responsibilities Good experience knowledge in Quality management Systems Process Improvement Service Delivery Quality Management Systems into Finance and Accounting domain Proven experience in managing overall effectiveness of Finance and Accounting processes through Quality Control deployment and other Process Improvement Interventions Valuable working knowledge of Quality Control methodologies Process Improvement Projects Good working knowledge of Root Cause Analysis RCA Failure Mode Effects Analysis FMEA Lean methodologies Experience in leveraging proven expertise in replicating key best practices and standards realizing cross industry synergies Experience in leveraging industry leading Quality audit platforms to enhanced user experience and efficiency of the Quality Team Experience in managing transition accounts and driving early stage interventions to ensure Right first time implementation of quality processes Process Improvement Methodologies Diagnosis and implementation of improvement opportunities to solve chronic business challenges focusing on process effectiveness and efficiency with examples walkthroughs Ability to enhance key metrics by driving focused initiatives by partnering with delivery and client teams leading business benefits Ability to analyze complex data and share key process and business inferences insights with the leadership team Ability to project manage complex change initiatives by partnering with clients Lean and Six Sigma concepts understanding ability to demonstrate quality concepts and leveraging to meet business objectives Work closely with the Training Team to drive key Knowledge Management initiatives and close loop implementation of training need analysis Strong communication skills and ability to represent Infosys BPM Quality as part of Senior Leadership reviews and potential client visits Ability to lead large Quality teams and constantly collaborate with external internal and Global Quality teams to for successful execution of deliverables Preferred Skills Quality- Quality Consulting