Company Name Vieroots Wellness Solutions Pvt Ltd Job Position - Cutomer Relation Specialist Core responsibilities Handle customer inquiries and complaints via phone and email Provide detailed information about products and services Troubleshoot issues and offer step-by-step guidance Resolve customer issues promptly and professionally Maintain accurate records of customer interactions and transactions in a CRM system Follow up with customers to ensure their issues are fully resolved and they are satisfied Collaborate with internal teams e g sales technical support to resolve complex problems Escalate priority issues to the appropriate team members Required skills and qualifications Robust verbal and written communication skills in English Malayalam and Hindi Active listening and empathy Problem-solving and conflict resolution abilities Time management and multitasking skills Familiarity with customer relationship management CRM software and Microsoft Office Suite Bachelor s degree is preferred Proven customer support experience Job Types Full-time Permanent Pay 22 000 00 - 27 000 00 per month Benefits Health insurance Provident Fund Work Location In person

📌 Customer Relations Specialist (health Sec.exp) (Kerala)
🏢 Ibarc Business Studio
📍 Kerala