Job Summary We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries provide timely resolutions and ensure a smooth customer experience The ideal candidate should have excellent communication skills problem-solving ability and a customer-first mindset Key Responsibilities Handle inbound and outbound customer calls professionally Resolve customer queries complaints and requests within defined timelines Maintain accurate customer records and update CRM systems regularly Provide product service information clearly and effectively Coordinate with internal teams to escalate and resolve complex issues Follow communication guidelines and ensure high customer satisfaction Prepare daily weekly reports related to customer interactions Identify improvement areas in customer experience and suggest solutions Required Skills Qualifications Bachelor s degree in any discipline preferred 1-3 years of experience in customer service or call center operations Excellent verbal and written communication skills Strong listening problem-solving and interpersonal skills Ability to multitask and work under pressure Basic computer knowledge and experience with CRM tools Preferred Attributes Positive attitude and polite communication style Ability to handle difficult customers with patience Team player with solid work ethics Job Type Full-time Pay 11 175 00 - 29 894 29 per month Work Location In person

📌 Customer Care Executive (Haryana)
🏢 Legend Group
📍 Haryana