About the role We re looking for a collaborative and detail-oriented Client Services Creative Account Manager to join Tesco s in-house Creative Studio based at Tesco Business Solutions TBS in Bengaluru In this role you ll act as a key liaison between UK-based stakeholders and the creative delivery teams in India ensuring briefs are clear expectations are aligned and campaigns are delivered efficiently and effectively You ll work closely with colleagues across the UK and India to manage creative workflows support campaign planning and ensure seamless delivery through Adobe Workfront This is a fantastic opportunity for someone who understands the nuances of creative production stakeholder management and cross-market collaboration You will be responsible for Act as the primary point of contact for UK-based stakeholders and creative leads ensuring smooth communication and alignment across time zones Translate business and marketing objectives into clear actionable creative briefs in collaboration with UK Client Services and Strategy teams Manage the end-to-end delivery of creative projects across digital print in-store and social ensuring timelines scope and quality standards are met Use Adobe Workfront to manage briefs track progress assign tasks and monitor approvals ensuring full visibility across the project lifecycle Facilitate virtual kick-offs reviews and feedback sessions with UK and India-based teams Proactively manage risks flag capacity or delivery issues and support prioritisation in collaboration with Creative Operations and Traffic teams Champion Tesco s brand guidelines and ensure creative output is consistent high-quality and aligned with campaign goals Contribute to continuous improvement of creative processes and ways of working across geographies You will need 10 years of experience in client services account management or creative project delivery ideally within retail FMCG or in-house creative teams Experience working with UK or international stakeholders in a matrixed or global team environment Strong understanding of creative workflows across digital print AV and POS Proficiency with Adobe Workfront or similar project management tools Excellent communication and relationship-building skills able to manage expectations and influence across cultures and time zones Highly organised detail-oriented and comfortable managing multiple projects simultaneously Whats in it for you At Tesco we are committed to providing the best for you As a result our colleagues enjoy a unique differentiated market- competitive reward package based on the current industry practices for all the work they put into serving our customers communities and planet a little better every day Our Tesco Rewards framework consists of pillars - Fixed Pay Incentives and Benefits Total Rewards offered at Tesco is determined by four principles - simple fair competitive and sustainable Salary -Your fixed pay is the guaranteed pay as per your contract of employment Performance Bonus -Opportunity to earn additional compensation bonus based on performance paid annually Leave Time-off - Colleagues are entitled to 30 days of leave 18 days of Earned Leave 12 days of Casual Sick Leave and 10 national and festival holidays as per the company s policy Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets Tesco enables colleagues to participate in voluntary programmes like NPS and VPF Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family Our medical insurance provides coverage for dependents including parents or in-laws Mental Wellbeing - We offer mental health support through self-help tools community groups ally networks face-to-face counselling and more for both colleagues and dependents Financial Wellbeing - Through our financial literacy partner we offer one-to-one financial coaching at discounted rates as well as salary advances on earned wages upon request Save As You Earn SAYE - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch football field badminton and volleyball courts along with indoor games encouraging a healthier lifestyle About Us At Tesco inclusion is at the heart of everything we do We believe in treating everyone fairly and with respect valuing individuality and uniqueness to create a true sense of belonging Diversity and inclusion are deeply embedded in our values we treat people how they want to be treated Our goal is for all colleagues to feel they can be themselves at work and we are committed to helping them thrive Across the Tesco group we are building an inclusive workplace that actively celebrates the cultures personalities and preferences of our colleagues who in turn contribute to the success of our business and reflect the diversity of the communities we serve At Tesco Bengaluru we are proud to be a Disability Confident Committed Employer highlighting our commitment to creating a supportive environment for individuals with disabilities We are dedicated to offering equal opportunities for all candidates and encourage applicants with disabilities to apply Our recruitment process is fully accessible and we are happy to provide reasonable adjustments during interviews If you need any accommodations to participate in the recruitment process please let us know We are here to ensure that everyone has the chance to succeed We also believe in fostering a work environment where you can excel both professionally and personally Our hybrid mode allows you to work flexibly spend 60 of your week collaborating in person with colleagues at our office locations or local sites and the rest of the time working remotely We understand that everyone s life journey is unique whether you are starting your career pursuing passions or navigating life changes and we are here to support you Flexibility is a core part of our culture and we encourage open conversations about how we can best accommodate your needs so talk to us throughout your application process on the support required