Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in a secure business collaboration market Trusted by more than 2 000 000 users from 175 000 companies globally we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress higher quality and shorter hours Ideals Virtual Data Room A web-based cloud platform used by companies in a wide range of industries to ensure secure confidential document sharing for online due diligence fundraising transactions corporate reporting licensing clinical trials and other business goals Ideals Board A cloud platform with web and mobile applications used by board members CEOs executives and corporate secretaries to streamline governance and improve high-stake decisions in a fast secure and compliant way The role As we continue our rapid expansion into new business units and global markets we are seeking a Revenue Operations Tech Specialist In this role you will work closely with cross-functional teams such as Sales Ops Customer Success Ops Marketing and others to manage and enhance our internal CRM ecosystem HubSpot and connected tools Your main focus will be on driving automation improving data flow and building effective scalable processes through low-code platforms SQL and system configuration This position is open remotely in Ukraine or India You will report to the Revenue Tech Operations Lead and collaborate daily with internal operational teams What you will do Administer and optimize our CRM system HubSpot answer all related questions regarding features and all connected services Support data flows across platforms and monitor data sync HubSpot SumGateBigQuery Conduct thorough data validation identifying anomalies in sync tasks Integrate external data sources using REST APIs addressing typical error handling Design build and test complex automations integrations using REST APIs and complex SQL Set up and manage user permissions and security settings in internal tools Troubleshoot platform issues and respond to tickets via Jira Create and maintain comprehensive technical documentation diagrams and process flows according to defined standards Participate in internal projects and stakeholder communication across departments What you bring Advanced knowledge of SQL Hands-on experience with RegEx JSON REST API Upper-Intermediate English proficiency B2 - both oral and written At least 2 years of relevant experience in Revenue Operations CRM administration Business process automation or Systems Integration Experience designing or updating processes identifying areas for improvement and proposing automation initiatives General knowledge of main project management tools methodologies Critical thinking and systematic approach with the focus on high-quality standards Nice to have Understanding of the sales process key stages and goals Comfort working with large language models LLMs including prompt design API token usage tracking and balancing clarity with cost Experience with data warehouses like BigQuery including database structure scheduled queries and complex aggregation logic What we offer We highly value our people so we will empower you with all the resources and support to help you reach your full potential For your best workRemote-first flexibility to shape your ideal workday Home workplace budget Resilient home budget for Ukraine-based teammates Resilient office in Kyiv co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growthAccess to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-beingTailored Wellness Package for your physical and mental health Full coverage of mental health sessions for Ukrainian teammates Funding for sports competitions 20 business days of paid time off per year Extra perksTeam-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment Excellence Collaboration Trust and Care are core values to the Ideals team For us these are the principles that every Idealer lives and breathes We are on the lookout for like-minded individuals who share our values By doing so we are able to create a team where talents feel at ease and are able to work to the best of their abilities Discover more Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles We embrace diversity and invite applications from people from all walks of life We don t discriminate against employees or applicants based on gender identity or expression sexual orientation race religion age national origin or citizenship LI-SM1
📌 Revenue Operations Tech Specialist (India)
🏢 iDeals
📍 India
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