Job Summary The Front Desk Officer will be responsible for providing a professional and welcoming experience to all patients and visitors The role includes managing appointments handling patient queries coordinating with clinical staff and supporting the smooth operation of the clinic s front office Key Responsibilities Reception Patient Handling Greet and assist patients with warmth and professionalism Manage patient check-in and check-out processes Schedule reschedule and confirm appointments Guide patients regarding services procedures and waiting time Front Office Administrative Tasks Maintain patient records and update the system accurately Handle phone calls WhatsApp messages and walk-in inquiries Manage billing receipts and basic cash handling if required Ensure the front office and waiting area are clean organized and presentable Coordination Communication Coordinate with doctors nurses and support staff to ensure smooth operations Inform patients about delays schedules and next steps Assist in daily reporting and data entry activities Customer Service Address patient concerns professionally and escalate when needed Maintain a polite helpful and service-oriented approach at all times Required Qualifications Skills Minimum 12th pass graduation preferred 0-3 years of experience in front desk receptionist or customer service roles Good communication skills English Hindi Basic computer skills MS Office emails CRM clinic software Presentable well-spoken and patient-friendly personality Work Schedule Full-time Clinic timings as per QHT Clinic schedule Job Type Full time Pay 9 931 49 - 25 000 00 per month Application Question s Last salary Salary Expectation Notice period Work Location In person

📌 Front Desk Officer (Haryana)
🏢 QHT CLINIC
📍 Haryana